Eligible products may be returned within 30 calendar days after confirmed delivery.

Customers must contact gavorlixo™ customer support before the return period expires.

Return eligibility is subject to the requirements outlined in this policy.

Please contact: service@gavorlixo.com before returning any item.

Please include:

• Order number.
• Product information.
• Reason for return.
• Photos or videos if applicable.

Eligible items should be unused, complete, undamaged, and returned with original packaging where applicable.

• Unused condition.
• Original accessories included.
• Proof of purchase available.
• Suitable for inspection.

gavorlixo™ products are designed with carefully selected materials and finishes. Minor differences in texture, color tone, surface details, or material characteristics may occur.

Please do not send products back before receiving approval from gavorlixo™ customer support.

After review, we will provide the correct return instructions and applicable return address.

Unauthorized returns may experience delays or may not qualify for processing.

• Customized or personalized products.
• Final sale items.
• Used, damaged, or altered products.
• Products missing original components.

These limitations do not affect consumer rights protected by applicable laws.

If your order arrives damaged, defective, incorrect, or incomplete, please contact us within 7 calendar days after delivery.

Please provide:

• Order number.
• Description of the issue.
• Photos or videos showing the problem.

Our team will review the information and provide an appropriate solution.

For personal preference returns, customers are generally responsible for return shipping costs.

For confirmed issues caused by gavorlixo™, appropriate support solutions will be provided.

Returned products will be inspected after arrival to confirm eligibility.

Items must meet the applicable return conditions before refunds are approved.

Approved refunds are generally processed within: 5–10 business days.

Your bank or payment provider may require additional processing time before funds appear.

Refunds are normally issued to the original payment method used during checkout.

If the original payment method is unavailable, our support team will assist with the next steps.

Exchange requests depend on inventory availability.

If an exchange cannot be completed, customers may follow the return process and place a new order.

Cancellation requests should be submitted as soon as possible.

Once an order enters fulfillment or shipment preparation, cancellation may no longer be possible.

This policy does not limit any consumer rights available under applicable laws.